Refund policy

Due to the nature of our cosmetic and personal care products, all sales are final.

For hygiene and safety reasons, we do not accept returns or exchanges on opened or used, or tested products.

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at aurelialashco@aurelialashco.com with your order number and photos of the issue.

Approved replacements, store credit, or refunds will be issued at our discretion.

Orders cannot be canceled once they have been processed or shipped.

Aurelia Lash Co reserves the right to refuse refunds for products that have been used, altered, or purchased through unauthorized sellers.